Dealing with People You Can't Stand image
Dealing with People You Can't Stand image

Dealing with People You Can't Stand

Books | Business & Economics / Human Resources & Personnel Management

Rick Brinkman
Rick Kirschner
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine take-charge skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
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More Details:
Author
Rick Brinkman
Pages
199
Publisher
McGraw-Hill
Published Date
1994
ISBN
0070078386 9780070078383

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